WilboWilbo support
What can we help with?
Find the right setup steps, understand what Wilbo does with your email, or troubleshoot an application. A human reads every support email too.
Category
Email & identity
Forwarding, replies, email codes, and Calendar
Browse the category Email & identity
How your @wilbomail.com address works, what stays private, and where Google account identity still appears.
Wilbomail How your forwarded address worksFrom claiming the address through receiving mail, replying, handling attachments, and troubleshooting delivery.
Replies Reply without exposing your normal inboxUse normal Reply, check signatures, and avoid CC, Reply All, and the direct-compose-to-your-own-alias trap.
Calendar Choose which identity answers an invitationEmail replies stay under Wilbomail. Google Calendar RSVP uses your signed-in Google account instead.
Applications Email codes and Gmail forwardingCompare Wilbomail, a narrow Gmail forwarding filter, and entering a code yourself.
Quick answers
Using Wilbo
Applications, billing, and privacy
Wilbo isn't finding anything
How does billing work?
Every plan is billed weekly from day one. There is no trial period. You get the full pipeline immediately, can cancel anytime from the dashboard, and cancellation takes effect at the end of the paid week.
How do I change or cancel my plan?
Dashboard → Manage billing opens your billing portal. Upgrades apply immediately and may be prorated, downgrades apply at the next billing date, and cancelling stops your plan at the end of the paid period.
Why do I need an email code to view my profile?
Your profile holds the personal details Wilbo applies with, so viewing or editing a profile requires a 6-digit code sent to your account email. This account-security code is separate from an employer's application verification code. See email codes for job applications for that flow.
What exactly does auto-apply do?
Wilbo scouts roles, reads each listing, and writes the application for you. Every one waits in the approval queue for your OK. Once you approve it, the finished application is ready on its page with the job's apply link — you send it. Automatic submitting is coming soon.
Where is my receipt for an application?
Every application you approve appears under Applications on the Dashboard, and its page keeps the exact text that was written. Once automatic submitting ships, each send comes back with its own confirmation there too.
Who sees my personal information?
Wilbo needs your details to apply for you and stores them on our infrastructure. Before text goes to upstream AI compute, personal identifiers we hold and recognized email addresses and phone numbers in free text are replaced with placeholders, then restored after the response returns. Redaction is a safeguard, not a guarantee. Read the formal disclosures in the Privacy Policy.
How do I delete my data or account?
Account → Delete account & all data. After you confirm with the emailed code, your account data is permanently removed and any subscription is cancelled. You can also email support@wilbo.ai from your account email. Details are in the Privacy Policy.
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